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Interlake-Eastern Regional Health Authority Receives Accredited Status from Accreditation Canada
Interlake-Eastern Regional Health Authority (RHA) has recently received acknowledgment that it is continuing to deliver health care that adheres to internationally recognized standards of quality and safety. For the second time, Accreditation Canada has granted “Accredited” status to Interlake-Eastern RHA.

Accreditation Canada is a not-for-profit organization that is dedicated to working with patients, policy makers and the public to improve the quality of health and social services for all. Providing organizations with an independent, third-party assessment, Accreditation Canada evaluates organizations on standards that reflect internationally accepted best practices.

A team of surveyors from Accreditation Canada last visited Interlake-Eastern RHA in 2015 as part of a four-year accreditation review cycle. Interlake-Eastern RHA’s CEO, Ron Van Denakker, says he’s proud of how much the region has evolved since that time.

“At our last survey, the region was only a few years into the amalgamation of two health authorities and we were still working diligently on developing unified processes,” says Van Denakker. “We have come a long way in that time and I commend our staff on their hard work to ensure that required operating procedures that focus on patient safety and quality care continue to be a normal part of our daily work.”

As part of the survey, 24 Interlake-Eastern RHA sites were assessed by a team of 10 surveyors who work in the field of health-care in facilities all over Canada. Surveyors met with staff and community members over a six-day period in June. In the accreditation report, surveyor observations reflect: “Patients spoke positively about the care they received in the region. Staff also indicated that they were supported and the IERHA was a good place to work.”

Noted successes for the RHA within the Accreditation Canada report include its move to operating within a balanced budget and its focused recruitment of physicians. A highlighted opportunity for improvement that the RHA is working on is the need to develop and implement a strategy to promote people-centred care that more broadly integrates the voice of patients and families into service delivery.

The Accreditation Canada report and executive summary are posted online
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