Canada Post Strike
Manitoba Health System has prepared for service disruption in event of Canada Post strike
In preparation for potential labour disruption at Canada Post, Interlake-Eastern RHA stopped mailing patient appointment letters and pre-appointment information effective May 13.
Communication about upcoming appointments
Clinics and service areas have temporarily paused use of Canada Post for distribution of patient appointment letters and pre-appointment information. Patients with upcoming appointments will instead be contacted by phone and/or email and provided with information in advance of their appointments.
General inquiries regarding Interlake-Eastern RHA communications can be directed to 1-855-347-8500.
Patients with upcoming clinic appointments at Health Sciences Centre in Winnipeg may receive their appointment confirmation by text message. The text messages, which will originate from a Manitoba 431 phone number, will not include patient information and will only identify the facility, date and time of the scheduled appointment. Messages will include the clinic phone number in the event patients wish to confirm their appointment by phone.
Confirmation letters for appointments scheduled to occur after Aug. 12, 2025, are being temporarily held. If postal service disruption persists, these patients will receive their appointment confirmation by text or phone. Information packages, facility maps and other important information that is generally sent by mail to patients and clients will be located on regional and/or facility websites for easy patient access. Patients who rely on mail service for supplies are encouraged to plan ahead and submit orders early to ensure they have sufficient supplies.
If you experience a change in condition, need to change or cancel your appointment, or have questions about an upcoming visit, please contact your clinic or primary care provider.
We anticipate clinics will be experiencing a higher-than-normal volume of calls and appreciate your patience during this time.
