Interlake-Eastern RHA is an active participant in provincial initiatives to improve equity for Indigenous, Black and Racialized individuals and communities by improving access and experience across our health system while making steps toward better health outcomes.
Interlake-Eastern RHA is an active participant in provincial initiatives to improve equity for Indigenous, Black and Racialized individuals and communities by improving access and experience across our health system while making steps toward better health outcomes.
Interlake-Eastern RHA is an active participant in provincial initiatives to improve equity for Indigenous, Black and Racialized individuals and communities by improving access and experience across our health system while making steps toward better health outcomes.
The filing of this complaint does not guarantee that an investigation will occur. The complaint will be reviewed and an assessment made by the employer as to whether an investigation is warranted and/or whether an informal resolution process should be pursued.
This document and any attachments that you provide in the course of filing a complaint will be held in confidence. The complaint form and its attachments may be disclosed to the respondent named in the complaint and to the investigator appointed to assist with the resolution of this complaint, as outlined in the policy procedures.
Filing this complaint in no way limits your ability to consider other options such as a complaint under the Human Rights Code of the filing of a grievance under a collective agreement.
Regional Orientation Onboarding
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Emergency Response and Vulnerable Worker Declaration
If you need assistance in the event of an emergency situation due to being disabled by one or more barriers in the workplace, or a vulnerable worker we would like to work with you to develop an individualized emergency response plan that will meet your needs.
Please Note: that at this time we do not need to know the details of your medical condition or disability, only the kind of supports you may need. The information provided will be kept confidential. A member of Occupational Safety & Health (OSH) will contact you if you self-declare. The next step would be to work together on a plan.
Please Note: you will need to provide consent for us to share pertinent details, strictly on a need to know basis. For Example: if you need another person to assist you during an emergency, we would request that you allow us to share the relevant information with that manager, co-workers, or fire wardens as applicable.
Emergency Response and Vulnerable Worker Self Declaration
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Request to Conduct Research
Request to Conduct Research
Interlake-Eastern RHA supports and promotes research that contributes to the advancement of health care. If you are affiliated with a research project and you are seeking engagement with our patients, clients residents or staff, please fill out the following form.
Respectful Workplace Complaint
MPox (Monkeypox)
MPox (Monkeypox)
Mpox is caused by the monkeypox virus (MPXV), an Orthopoxvirus related to vaccinia, cowpox, and variola (smallpox) viruses. It can cause a painful rash, enlarged lymph nodes, fever and other symptoms. Most people fully recover, but some get very sick.
For the most current and up to date information, including vaccine eligibility, see the Mpox website.
Preventive immunization for eligible people can be booked by contacting your Community Health Office.
French Language Services Questionnaire
French Language Services Questionnaire
The Interlake-Eastern Active Offer Policy states that the Interlake-Eastern Regional Health Authority shall ensure that health services are actively offered in both Official Languages to the extent possible in those areas where the French-speaking population is concentrated, in accordance with the Manitoba French Language Services Policy and the Interlake-Eastern French Language Services Plan.
Please complete the following if you have received health services in one of our designated areas (St. Laurent; Powerview-Pine Falls/RM of Alexander).
French Language Services Questionnaire
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Regional Orientation Onboarding
Regional Orientation Onboarding
Regional Orientation Onboarding
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Pledge of Confidentiality
Pledge of Confidentiality
Pledge of Confidentiality
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Employee ID Tag Request
Employee ID Tag Request
Employee ID Tag Request
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Employee Demographics
Employee Demographics
Employee Demographics
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Below please find additional forms and information, please note that these are not required to be completed and submitted unless you choose to do so:
Do you have something to say about the healthcare services you have received in our Region? Do you have a question, a compliment or a concern?
We are here to listen and help
The Patient Relations department gives patients and families an opportunity to give feedback about their healthcare experience. We can help resolve concerns, or navigate the healthcare system. If your concern is regarding a loved one, we may need their consent to look into the matter.
If you are comfortable, talk to your care team. They know you best, and they may be able to address your concerns quickly. You can talk to your doctor, nurse or the unit manager.
If you need help, or are not comfortable discussing matters with your team, you can contact Patient Relations.
Your concerns will be taken seriously. Some concerns can be resolved quickly, others may take time. During this process, you will receive regular contact from our office. The lessons learned from the process help improve the quality of patient care in our Region.
We try to return all calls within three business days. You can help by leaving your name, contact phone number, email and details of your concern including the facility where you received care.
Compliments and Concerns
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Mental Health Test Questionnaire
Mental Health Test Questionnaire
Mental Health Questionnaire
Well Wishes
Well Wishes
We welcome family members and friends to send well wishes to patients in hospital. Please use the form below to identify your message and staff in facility will print and deliver (and read if needed) your message to your intended recipient. An asterisk beside a field means it is required information.
We strive to distribute messages received during working hours (Monday to Friday, 8 a.m. to 3:30 p.m.) on the same day. After hours messages will be delivered the next day and messages received on the weekend will be delivered Monday. Statutory holidays will also affect timing of message delivery.
PLEASE NOTE: Messages will not be forwarded in the event of a patient’s discharge or if no patient can be identified based on the information provided. This site is intended for the purposes of delivering well wishes only to hospital patients. We can not reply to patient inquiries through this website nor will we deliver messages sent for: conducting personal business, containing or requesting diagnoses and/or treatment information; business/vendor solicitations; questionable content given these parameters.
Please contact the hospital where the patient is admitted for all patient inquiries.
Well Wishes
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Compliments & Concerns
Compliments & Concerns
Tell us! We’d like to hear your compliments and concerns.
At Interlake-Eastern RHA, we are committed to serving you with respect, care and compassion. We are here to listen and respond to your needs.
We offer a number of ways to communicate with us:
Complete the electronic form below. (Printed forms are available at all Interlake-Eastern RHA facilities.)
Compliment or concern? Call us toll free at 1-855-999-4742
Thank you very much for your comments and your efforts to make us a better RHA for you and your family.
If you are not the patient / client / resident:
The Personal Health Information Act (PHIA) states that consent must be obtained from the patient/client/resident to discuss their health information with anyone other than the patient/client/resident. You may be asked to fill in a patient advocate agreement form before we can release health information with anyone other than the patient/client/resident.