You may experience some changes at your clinic/doctor's office:

Before attending any clinic, please phone and speak to office staff. If your need isn’t urgent your appointment may be moved to another date or, depending on your symptoms, you may be referred to a health-care facility with supplies, that your clinic may not have, to address your needs .

Some clinics are screening patients over the phone to ensure anyone experiencing cough/cold/flu symptoms and who meet other criteria are directed to a COVID-19 screening/testing site. These sites were established to prevent people, who could be contagious, from attending clinics and sitting in waiting rooms.

Other clinics have told people to wait in their car and they will be phoned to enter the clinic once an examination room has opened. This system completely bypasses the need for a waiting room.

Whatever the process, you will be advised what to do when you call your care provider to make an appointment.

This is being done to prevent the transmission of illness and ensure compliance with provincial guidelines for care delivery in clinics.

Your understanding with the changes that may be in place is appreciated. Please recognize they are being implemented with your good health in mind.