An unplanned staff vacancy in the diagnostics department has resulted in the temporary suspension of diagnostic services in Eriksdale’s E.M. Crowe Memorial Hospital until Sept. 26.

A physician is available in Interlake-Eastern RHA to take call in Eriksdale’s emergency department but without access to diagnostic services, emergency department services cannot be provided during this period.

Ambulances will be redirected to the nearest or most appropriate emergency department. To view emergency department schedules, please visit: https://www.ierha.ca/emergency-department-schedules/

Inpatient admission to the hospital and delivery of primary care services in Eriksdale are unaffected. People are being directed to Ashern or Arborg for diagnostic care during this period of temporary service suspension.

The RHA is working closely with Shared Health Diagnostics to address the staffing shortage that is affecting service delivery so emergency department services can be resumed in Eriksdale. Discussions with the local municipality and First Nation health directors regarding access to health care services are ongoing.

Shared Health Diagnostics has invested in establishing training opportunities in northern and rural Manitoba to encourage employment of local residents. Anyone interested in learning more about medical laboratory assistant training opportunities with Herzing College or Robertson School of Health can contact [email protected] or visit https://www.ierha.ca/careers/educational-opportunities.

The COVID-19 outbreak on the medicine unit at Selkirk Regional Health Centre was declared over by the medical officer of health on Saturday, September 10, 2022.

The COVID-19 outbreak on the Appleyard unit at Rosewood Lodge in Stonewall has also been declared over by the medical officer of health as of Monday, September 12, 2022.

The units have undergone thorough cleaning and regular visitation can resume.

Effective immediately emergency department services at Pine Falls Health Complex are temporarily suspended.

Individuals seeking emergency care are directed to call 9-1-1 or their local 10-digit emergency number in the event of a medical emergency.

On July 18, Interlake-Eastern Regional Health Authority partnered with Shared Health Emergency Response Services to implement an innovative model that saw paramedics join the care team in the Pine Falls Health Complex emergency room to maintain care delivery. This model was introduced with the assumption that the regional health authority would be able to recruit nursing staff and schedule clinicians who are able to requisition diagnostics and prescribe. Despite best efforts, significant nursing vacancies still exist and the regional health authority has experienced recent physician departures. Combined, these vacancies undermine the effectiveness of the model and put the safety of patients at risk.

“Interlake-Eastern RHA will continue to pursue this model of care in the region. The region extends its thanks to the paramedics who volunteered to participate and to Shared Health Emergency Response Services who helped us successfully establish and maintain a working emergency department and responsive care team,” says Interlake-Eastern RHA CEO, Marion Ellis.

“The RHA acknowledges the gratitude that communities have expressed for the ongoing efforts of nurses, paramedics, physicians and other staff to maintain access to care at the emergency department in Pine Falls and across the region during these challenging times.”

Care for inpatients at Pine Falls hospital is unchanged and the hospital will continue to admit patients in need of care. Dialysis and laboratory services remain available according to their usual schedule. Ambulances will be redirected to the nearest or most appropriate emergency department.

Ellis also points out that nursing staff in Pine Falls Health Complex continue to develop emergency department skills with education and training as a means of preparing for the resumption of emergency department service.

“Interlake-Eastern RHA is maintaining efforts to recruit nursing staff to work in the facility. We are committed to resuming emergency department care in Pine Falls Health Complex,” says Ellis.

Until emergency department services can be resumed, hours of access at Pine Falls Health Complex’s primary care clinic will be extended to evenings and weekends. Visit www.ierha.ca and click “Find Us” and “Clinics” for clinic hours.

Residents should continue to watch IERHA’s emergency department schedules accessible at www.ierha.ca for updates.

Interlake-Eastern RHA’s medical officer of health has declared a COVID-19 outbreak at Rosewood Lodge in Stonewall.

While outbreak protocols are in place and visitation is limited to designated caregivers only on the Appleyard Bay unit.

Interlake-Eastern RHA’s medical officer of health declared a COVID-19 outbreak in hospital of Arborg and Districts Health Centre on August 6, 2022. General visitation is suspended and outbreak protocols are in place in this unit. The Arborg primary care clinic, public health office and personal care home are not currently experiencing outbreaks and outbreak protocols are not in place there at this time.

Are you a high school student thinking about a career in health care?

If so, perhaps you’ll want to consider volunteering with Interlake-Eastern Regional Health Authority to earn a half-credit (55 hours) or full credit (110 hours) towards the Community Service Student Initiated Project Credit.

Interlake-Eastern Regional Health Authority partners with students and schools to offer hands-on experience and exposure to a variety of health-care programs such as nursing, rehabilitation services, and long-term and palliative care. Other options include nutrition and food services, maintenance, and lab and imaging.

“The internship program gives the students insight about each health career by job shadowing the different health-care professionals,” said Lori Buors, Indigenous human resources development assistant.

“This way, the student can decide if the career they want to go into is right for them.”

Ella Spence recently wrapped up an internship at Selkirk hospital. While she was job-shadowing there, she determined that she would like to become a surgeon as her career goal.

For Ella, who recently graduated and lives in West St. Paul, it was interesting to see different areas of Selkirk hospital including surgery, the emergency room and the family birthing unit.

“All of the staff were very helpful in showing me what they were doing and why they were doing it. I got to see many different procedures, including child birth. Many of these procedures many people never see, and I am grateful I got to use it as a learning experience,” said Ella, who plans to attend the University of Manitoba this fall to study science. 

“Watching doctors, nurses and health-care aides work gave me an even bigger respect for the jobs they do and how important they are in our society. I also got to help with basic patient needs, by making them more comfortable and getting them what they need when they are unable to.”

She expressed gratitude for her experience through the internship program, which is open to all high school students in the Interlake-Eastern region.

“This experience truly gave me a better understanding of the health-care field and gave me an idea of what it would be like to work in health care,” she said.
“Thank you to all of the staff who helped me learn and allowed me to watch them as they work.”

To learn more, contact Lori Buors at [email protected].

July 14, 2022 – In a gradual return to full service delivery, the emergency department at Pine Falls Health Complex will reopen to the public on Monday, July 18 from 8 a.m. to 7 p.m. seven days a week.

“This is a rural, high volume emergency department that serves a large and diverse range of communities. We thank community partners, paramedics, physicians and health-care teams for working together during these unprecedented times. The need for this level of care has been reinforced by community leadership. We also thank community partners who are supporting health care navigation during this period and encouraging individuals to seek appropriate health-care when needed,” said Interlake-Eastern RHA CEO Marion Ellis.  

The initial phase of reopening the emergency department is made possible by the successful recruitment of a nursing manager to the site. In addition, Shared Health is providing additional staffing support with paramedics taking shifts in the emergency department.

“A functioning emergency department at the Pine Falls Health Complex is in the best interests of patient care,” said Dr. Rob Grierson, chief medical officer of Shared Health’s emergency response services (ERS).

“Paramedics are trained to provide a wide array of care and are increasingly joining hospital care teams at locations within Manitoba as well as in other parts of North America.”

Recruitment is ongoing in Pine Falls Health Complex, as is work to establish additional nursing agency contracts to support sustainable and reliable access to care.

“We will continue to provide updates on our progress as part of our commitment to restoring 24/7 emergency department services in Powerview-Pine Falls,” said Ellis.

Emergency Department Schedules are available here.

Teulon’s medical clinic continues to expand and evolve its delivery of health-care services to the area’s residents through successful efforts to welcome students and new practitioners to the family practice environment.

In his role as medical director of the clinic, Dr. Mike Loudon outlines some of the transformations over the decades, including positive recent developments to better serve the health-care needs of the community.

“Originally, if we go back 20 years, Teulon Medical Clinic had four physicians. We ran an emergency room, hospital and clinic,” he said.

“With changes in health care, physicians have moved away, which made supply of physicians to the clinic particularly difficult.”

In 2017, the community ended up with only one provider and needed to rethink how to deliver reliable and sustainable care from that point forward.

Work was already underway for a more collaborative approach, thanks to a health-care sustainability committee that began meeting monthly in 2015, offering input from municipal leaders, the Interlake-Eastern Regional Health Authority and the Teulon Health Care Foundation.

“We’ve had to build a stronger structure with different providers and different employment models to be able to look after the patients on a day-to-day basis,” Loudon said.

Today, the clinic offers services from allied health professionals as well as nurse practitioners Aravind Pampackal and Adrian Sawatzky and physician assistant Ashley Wicklund.

“They are all trained here and recruited in a similar way. No individual provider is more important than any other. They all form a significant foundation for Teulon Medical Clinic,” Loudon said.

“The big reason that Teulon is successful is because of the whole team environment. Going forward with the Clinical and Preventative Services Plan, these teams are going to be a cornerstone to what makes health care work.”

In addition to Loudon, the clinic offers the expertise of Dr. Victoria Kornelsen as well as Dr. Costa Danakas, who initially came to the community as a first-year medical student during the University of Manitoba’s Rural Week seven years ago.

“He was really interested in Teulon and how we did business here. He stayed in touch and subsequently joined us in July 2021 as a physician in the clinic,” Loudon said.

“We needed that growth, and there are more physicians who have come through the training program who will potentially join us in the future. I think any training that brings students to a community creates a better chance of attracting that student back to the community.”

As Danakas approaches his one-year anniversary at Teulon Medical Clinic, he reflects on the path that led him there.

“Rural Week was a good experience with a good team. It was my first clinical exposure, and Dr. Loudon was great to work with. We got along well, so we kept in touch,” Danakas said.

“Two years later, it was time for me to do my formal family medicine rotation and I came back for six weeks.”

Now Danakas works at the Teulon Medical Clinic on Mondays and Wednesdays, and he also treats patients in Teulon’s hospital. In addition, he works in Selkirk every Tuesday and often picks up additional shifts.

“In Teulon, one of the biggest benefits we have is the team of providers. And for medical students, these early experiences can help to motivate or direct their career. I think there’s value in that early rural exposure because it can create familiarity with what the job entails,” Danakas said.

“If they’re exposed to it early on and they have a good experience or good patient interaction, then I think it goes a long way in shaping their career choices.”

Coming full circle, Danakas recently worked with two first-year medical students, Stephen Dueck and Bhavan Dhaliwal, who were in Teulon for Rural Week from May 30 to June 3.

“I’m hoping that it was helpful for them,” Danakas said. “I would encourage them to consider coming back to Teulon or another rural community.”

For Dueck, Rural Week opened up the possibility to working in a community like Teulon.

“Rural lifestyle is, of course, very good in terms of the intimacy of community and access to nature,” he said.

“But we have also found incredible clinicians and support staff in our time here — their ability to work as a team, to think holistically about patient care, to work with various teams in the interests of their patient and practise evidence-based medicine was so inspiring to watch and be part of.”

During their time at the clinic, Dueck said they heard many positive comments from patients about the excellent care offered there.

“Our sense is that Teulon Medical Centre has earned a reputation for trustworthiness through many years of skilled, diligent practice within the community,” Dueck said.

Overall, the experience left a lasting positive impression on the students.

“The best part of our experience has undoubtedly been how warmly we have been received,” Dueck said.

“From the very first moment, community members and the staff of Teulon Medical Clinic, led by Dr. Loudon, have taken a deep interest in us as people and in our medical education.”

And from Loudon’s perspective, that’s what it’s all about — creating connections in the community and beyond.

“I’ve always enjoyed the engagement that we have with student colleagues,” he said.

“From my point of view, the fundamentals in our success stem from relationship with community, with the medical practice and with the region. It’s a matter of consolidating what we’ve got and continuing to evolve.”

At Goodwin Lodge in Teulon, acting recreation co-ordinator Crystal Bergeron stands out for her hard work and dedication.

“I have the best job here. I get to plan activities and bring happiness into the lives of my residents — whether that be helping them care for a plant or going outside and feeding the birds or coming in early to cook them a bacon and eggs breakfast,” said Crystal, who started working as a recreation facilitator before taking her current term position in October 2020.

“I have 20 resident bosses I work for and they all know that. I am their voice, their assistant and, to some, I am their best friend.”

Throughout the pandemic, Crystal has found creative ways to keep residents and families engaged, such as a pumpkin-carving evening in the fall.

“Brown’s Corner Patch in Gunton donated all the pumpkins, so myself and a member from my team volunteered our time to watch daughters laughing and reminiscing with their mother. Another resident watched his son do all the work while he snacked on the treats, all while being safe and following protocols,” she said.

“We also were lucky to have iPads that we can offer FaceTime for families and friends. And for the families that don’t have FaceTime, we write letters or send pictures out by mail.”

Clinical resource nurse Angela Harding said Crystal takes residents’ best interests to heart at all times.

“Nothing is too much trouble for Crystal. Each and every one of our residents is at the forefront of Crystal’s mind. Lots of new activities have been taking place since Crystal started last year. She really is having a positive impact on our residents, and I know families appreciate her as well,” Angela said.

“I want Crystal to know that each and every one of the staff at Goodwin appreciate you and thank you for engaging and stimulating our residents in a positive way.”

Likewise, Crystal expressed appreciation for everyone she interacts with each day at Goodwin Lodge.

“I love the day-to-day interaction with my residents, families and staff. I love that my residents still want to live life to the fullest. I can be nutty and silly yet professional, like bringing in snow so we can have a good old snowball fight in the dining room or watching an 84-year-old talk into a fan like I did as a child,” Crystal said.

“I will truly be sad to leave in August when my position is up. Everyone who works at Goodwin Lodge is out-of-this-world amazing and I thank them all for their guidance and support during my time here.”

The medical officer of health has declared an COVID-19 outbreak at Betel Personal Care Home in Selkirk. General visitation is suspended and outbreak protocols are in place.

Do you know a student pursuing education in a health-care profession? If so, this program might help them reach their goals.

Student Education Funding is an Interlake-Eastern RHA program offered through human resources, and the application period is open until June 30.

With a focus on recruitment and retention, Interlake-Eastern RHA developed a funding program for students enrolled in educational programs for health-care professions. The fund provides a pre-determined monetary contribution towards tuition and books to full-time or part-time students per year.

Examples of applicable occupations include nurses, health-care aides, health information management professionals, pharmacists, occupational therapists, physiotherapists and social workers.

“This program is extremely beneficial to our region to help recruit and retain qualified individuals in health care,” said Kerri Simcoe, human resources generalist. “With education costs rising, every little bit helps. This is a win-win for the individual pursuing their education and for the IERHA.”

The funds, which are conditional upon a return-of-service agreement, aim to assist full-time or part-time IERHA employees, self-identifying Indigenous students and Interlake-Eastern residents. The recipient must apply for posted vacant positions and start employment with IERHA within three months of graduation.

Students can apply for funding a maximum of two times. They can receive up to $2,500 for a four-year program, up to $1,500 for a two-year program, and up to $500 for programs that are one year or less.

To apply, applicants need to complete a funding application form and submit it to Human Resources as well as a cover letter, resumé, confirmation of registration or transcripts and two reference letters.

For more information, contact Human Resources at [email protected] or Kerri Simcoe, human resources generalist at [email protected] or 204-485-5436. More information is also available online at For Students – Interlake-Eastern RHA (ierha.ca)

This year 16 medical students attended rural week in eight communities in the Interlake-Eastern area. During rural week, first year medical students are hosted by communities and given the opportunity to shadow physicians, nurse practitioners and other care providers during their regular workday in local health clinics. 

In an effort to provide medical students with exposure to the practice diversity found in rural settings, students shadowed hospital and primary health-care staff in Arborg, Teulon, Stonewall, Gimli, Oakbank, Beausejour, Pine Falls and Pinawa. 

On top of clinic time, the week also includes a host of activities, organized by community volunteers, to give students an understanding of what it’s like to live and work in rural communities.

Visit co-ordinator Chantelle Parrott (also economic development and marketing officer for Beausejour Brokenhead Development Corporation) says the students enjoyed their time in Beausejour and area.

“We were fortunate to have good weather to get the students up in the air for hang gliding one evening. We had the students out for dinner at our new restaurant where they were able to network with some of our local leaders, got them on a driving tour around the community to showcase our points of interest and developments, and they spent time enjoying our local restaurants and shops and exploring the Eastman region, all in addition to learning about rural medical services,” she said.

“Overall, it was a great opportunity to showcase the rural lifestyle in Beausejour-Brokenhead to students who may not otherwise have the chance to experience life as a rural physician.”

Rural Week, as part of the University of Manitoba medical curriculum, first started in 2004.

It’s an initiative co-ordinated by the RHA in collaboration with the Department of Family Medicine, Max Rady College of Medicine and the Manitoba HealthCare Providers Network.

Due to the pandemic, this is the first year since 2019 that Rural Week has been held like it usually is. In 2020 Rural Week was voluntary and in 2021 it was run over a two-week period. This year, all participants were still encouraged to be mindful of COVID and many of the after-hours activities were held outdoors.  

For more information on career opportunities with the RHA, please visit www.ierha.ca/careers.

The COVID-19 outbreak declared on May 2 at Red River Place Personal Care Home in Selkirk is now over.

The medical officer of health has declared the COVID-19 outbreak that started on May 9 over at the Hunter Memorial Hospital in Teulon. COVID outbreak protocols are all in place.

The medical officer of health has declared the COVID-19 outbreak at Fisher Personal Care Home that was called on May 9 over.