Following news that the union representing Canada’s postal workers launched a national strike effective immediately, all staff and clinics have temporarily paused use of Canada Post until further notice. This includes the distribution of some patient supplies, patient appointment letters and pre-appointment information.
Patients with upcoming appointments will instead be contacted by phone and/or email and provided with information in advance of their appointments. Patients who rely on mail service for supplies are encouraged to plan ahead and submit orders early to ensure they have sufficient supplies.
Patients with upcoming clinic appointments at Health Sciences Centre in Winnipeg may receive their appointment confirmation by text message. The text messages, which will originate from a Manitoba 431 phone number, will not include patient information and will only identify the facility, date and time of the scheduled appointment. Messages will include the clinic phone number in the event patients wish to confirm their appointment by phone.
Patients will never be asked to disclose financial information over the phone or via email. Do not engage with anyone who says they require financial information before a health appointment. If patients have questions about the legitimacy of a call, they are encouraged to contact their clinic or care provider directly.
If you experience a change in condition, need to change or cancel your appointment, or have questions about an upcoming visit, please contact your clinic or primary care provider (visit Find Us).
We anticipate clinics will be experiencing a higher-than-normal volume of calls and appreciate your patience during this time.
For more information about health system operations during a Canada Post labour disruption, please visit: Canada Post Service Disruption Information – Shared Health.
General inquiries regarding Interlake-Eastern RHA communications can be directed to 1-855-347-8500.
