July 16, 2022 – The regional medical officer of health has concluded the COVID-19 outbreak at Selkirk’s Betel Personal Care Home. The site will conclude outbreak protocols and resume general COVID-19 protocols in place at all personal care homes in the region.

July 14, 2022 – In a gradual return to full service delivery, the emergency department at Pine Falls Health Complex will reopen to the public on Monday, July 18 from 8 a.m. to 7 p.m. seven days a week.

“This is a rural, high volume emergency department that serves a large and diverse range of communities. We thank community partners, paramedics, physicians and health-care teams for working together during these unprecedented times. The need for this level of care has been reinforced by community leadership. We also thank community partners who are supporting health care navigation during this period and encouraging individuals to seek appropriate health-care when needed,” said Interlake-Eastern RHA CEO Marion Ellis.  

The initial phase of reopening the emergency department is made possible by the successful recruitment of a nursing manager to the site. In addition, Shared Health is providing additional staffing support with paramedics taking shifts in the emergency department.

“A functioning emergency department at the Pine Falls Health Complex is in the best interests of patient care,” said Dr. Rob Grierson, chief medical officer of Shared Health’s emergency response services (ERS).

“Paramedics are trained to provide a wide array of care and are increasingly joining hospital care teams at locations within Manitoba as well as in other parts of North America.”

Recruitment is ongoing in Pine Falls Health Complex, as is work to establish additional nursing agency contracts to support sustainable and reliable access to care.

“We will continue to provide updates on our progress as part of our commitment to restoring 24/7 emergency department services in Powerview-Pine Falls,” said Ellis.

Emergency Department Schedules are available here.

Teulon’s medical clinic continues to expand and evolve its delivery of health-care services to the area’s residents through successful efforts to welcome students and new practitioners to the family practice environment.

In his role as medical director of the clinic, Dr. Mike Loudon outlines some of the transformations over the decades, including positive recent developments to better serve the health-care needs of the community.

“Originally, if we go back 20 years, Teulon Medical Clinic had four physicians. We ran an emergency room, hospital and clinic,” he said.

“With changes in health care, physicians have moved away, which made supply of physicians to the clinic particularly difficult.”

In 2017, the community ended up with only one provider and needed to rethink how to deliver reliable and sustainable care from that point forward.

Work was already underway for a more collaborative approach, thanks to a health-care sustainability committee that began meeting monthly in 2015, offering input from municipal leaders, the Interlake-Eastern Regional Health Authority and the Teulon Health Care Foundation.

“We’ve had to build a stronger structure with different providers and different employment models to be able to look after the patients on a day-to-day basis,” Loudon said.

Today, the clinic offers services from allied health professionals as well as nurse practitioners Aravind Pampackal and Adrian Sawatzky and physician assistant Ashley Wicklund.

“They are all trained here and recruited in a similar way. No individual provider is more important than any other. They all form a significant foundation for Teulon Medical Clinic,” Loudon said.

“The big reason that Teulon is successful is because of the whole team environment. Going forward with the Clinical and Preventative Services Plan, these teams are going to be a cornerstone to what makes health care work.”

In addition to Loudon, the clinic offers the expertise of Dr. Victoria Kornelsen as well as Dr. Costa Danakas, who initially came to the community as a first-year medical student during the University of Manitoba’s Rural Week seven years ago.

“He was really interested in Teulon and how we did business here. He stayed in touch and subsequently joined us in July 2021 as a physician in the clinic,” Loudon said.

“We needed that growth, and there are more physicians who have come through the training program who will potentially join us in the future. I think any training that brings students to a community creates a better chance of attracting that student back to the community.”

As Danakas approaches his one-year anniversary at Teulon Medical Clinic, he reflects on the path that led him there.

“Rural Week was a good experience with a good team. It was my first clinical exposure, and Dr. Loudon was great to work with. We got along well, so we kept in touch,” Danakas said.

“Two years later, it was time for me to do my formal family medicine rotation and I came back for six weeks.”

Now Danakas works at the Teulon Medical Clinic on Mondays and Wednesdays, and he also treats patients in Teulon’s hospital. In addition, he works in Selkirk every Tuesday and often picks up additional shifts.

“In Teulon, one of the biggest benefits we have is the team of providers. And for medical students, these early experiences can help to motivate or direct their career. I think there’s value in that early rural exposure because it can create familiarity with what the job entails,” Danakas said.

“If they’re exposed to it early on and they have a good experience or good patient interaction, then I think it goes a long way in shaping their career choices.”

Coming full circle, Danakas recently worked with two first-year medical students, Stephen Dueck and Bhavan Dhaliwal, who were in Teulon for Rural Week from May 30 to June 3.

“I’m hoping that it was helpful for them,” Danakas said. “I would encourage them to consider coming back to Teulon or another rural community.”

For Dueck, Rural Week opened up the possibility to working in a community like Teulon.

“Rural lifestyle is, of course, very good in terms of the intimacy of community and access to nature,” he said.

“But we have also found incredible clinicians and support staff in our time here — their ability to work as a team, to think holistically about patient care, to work with various teams in the interests of their patient and practise evidence-based medicine was so inspiring to watch and be part of.”

During their time at the clinic, Dueck said they heard many positive comments from patients about the excellent care offered there.

“Our sense is that Teulon Medical Centre has earned a reputation for trustworthiness through many years of skilled, diligent practice within the community,” Dueck said.

Overall, the experience left a lasting positive impression on the students.

“The best part of our experience has undoubtedly been how warmly we have been received,” Dueck said.

“From the very first moment, community members and the staff of Teulon Medical Clinic, led by Dr. Loudon, have taken a deep interest in us as people and in our medical education.”

And from Loudon’s perspective, that’s what it’s all about — creating connections in the community and beyond.

“I’ve always enjoyed the engagement that we have with student colleagues,” he said.

“From my point of view, the fundamentals in our success stem from relationship with community, with the medical practice and with the region. It’s a matter of consolidating what we’ve got and continuing to evolve.”

At Goodwin Lodge in Teulon, acting recreation co-ordinator Crystal Bergeron stands out for her hard work and dedication.

“I have the best job here. I get to plan activities and bring happiness into the lives of my residents — whether that be helping them care for a plant or going outside and feeding the birds or coming in early to cook them a bacon and eggs breakfast,” said Crystal, who started working as a recreation facilitator before taking her current term position in October 2020.

“I have 20 resident bosses I work for and they all know that. I am their voice, their assistant and, to some, I am their best friend.”

Throughout the pandemic, Crystal has found creative ways to keep residents and families engaged, such as a pumpkin-carving evening in the fall.

“Brown’s Corner Patch in Gunton donated all the pumpkins, so myself and a member from my team volunteered our time to watch daughters laughing and reminiscing with their mother. Another resident watched his son do all the work while he snacked on the treats, all while being safe and following protocols,” she said.

“We also were lucky to have iPads that we can offer FaceTime for families and friends. And for the families that don’t have FaceTime, we write letters or send pictures out by mail.”

Clinical resource nurse Angela Harding said Crystal takes residents’ best interests to heart at all times.

“Nothing is too much trouble for Crystal. Each and every one of our residents is at the forefront of Crystal’s mind. Lots of new activities have been taking place since Crystal started last year. She really is having a positive impact on our residents, and I know families appreciate her as well,” Angela said.

“I want Crystal to know that each and every one of the staff at Goodwin appreciate you and thank you for engaging and stimulating our residents in a positive way.”

Likewise, Crystal expressed appreciation for everyone she interacts with each day at Goodwin Lodge.

“I love the day-to-day interaction with my residents, families and staff. I love that my residents still want to live life to the fullest. I can be nutty and silly yet professional, like bringing in snow so we can have a good old snowball fight in the dining room or watching an 84-year-old talk into a fan like I did as a child,” Crystal said.

“I will truly be sad to leave in August when my position is up. Everyone who works at Goodwin Lodge is out-of-this-world amazing and I thank them all for their guidance and support during my time here.”

The medical officer of health has declared an COVID-19 outbreak at Betel Personal Care Home in Selkirk. General visitation is suspended and outbreak protocols are in place.

Manitobans experiencing lingering symptoms consistent with post-COVID-19 conditions or Long COVID are being provided with a one-stop access to information, self-help tools and resources that will assist them in overcoming their illness and resuming their normal activities.

“Many Manitobans are feeling the effects of COVID long after they have had the disease, and this can have a negative impact in their lives beyond just feeling sick,” said Dr. Eberhard Renner, Shared Health’s provincial medical specialty lead for medicine. “Making it easier for these individuals to connect with the supports they need to address their symptoms will allow them to better manage their illness and, hopefully, recover more quickly.”

New webpages were launched Wednesday that provide patients with helpful information, advice and resources to address their symptoms. The pages – located on the Shared Health website – provide Manitobans with access to self-management tools that can help people with Long COVID manage and overcome their symptoms.

A working group that included a range of experts across several health disciplines looked at similar initiatives in other provinces to help guide the creation of the new self-management tool. The goal of their work is to make it easier for patients of all ages – or their family or caregivers – to get the help they need for post-COVID-19 health concerns, regardless of where they live in the province.

“We have included resources to help manage the most common symptoms including fatigue and weakness, shortness of breath, brain fog and mental health conditions, as well as resources created specifically for children and teens,” said Dr. Cornelia van Ineveld, a geriatrician and co-lead of the provincial Long COVID working group. “There are also links to virtual courses on topics like mindfulness, nutrition and physical activity.”

In Manitoba, patients with post-COVID-19 conditions or Long COVID are typically managed by a primary care provider – normally their family doctor or a nurse practitioner – who will refer their patients to specialists when symptoms are more serious.

The vast array of symptoms and the similarly numerous types of specialists required to treat them, combined with the fact there are people with post-COVID-19 conditions in all areas of the province, makes the new online resource the best way to ensure a suitable approach to recovery is available to all Manitobans.

“We are thrilled we can offer this one-stop shop for Manitobans dealing with COVID-related symptoms that seemingly won’t go away,” said Carrie Fruehm, director of collaborative practice with the Winnipeg Regional Health Authority and co-lead of the provincial Long COVID working group. “Visitors to the site will be able to access information and tools to better understand the lingering symptoms they are experiencing and how to best manage them, with an emphasis on brain health, mental health and self-care.”

Anyone who has concerns about their recovery or has persistent or stronger symptoms should talk to their health-care provider about other resources and specialized services in the community that are available by referral. Those experiencing severe symptoms – including difficulty breathing, intense chest pain, difficulty staying awake, confusion or fainting – should call 911 immediately.

Long COVID and post-COVID-19 conditions webpages

IERHA relevant resource

The COVID-19 outbreak declared on May 30 is now over. The site has resumed regular operations.

Do you know a student pursuing education in a health-care profession? If so, this program might help them reach their goals.

Student Education Funding is an Interlake-Eastern RHA program offered through human resources, and the application period is open until June 30.

With a focus on recruitment and retention, Interlake-Eastern RHA developed a funding program for students enrolled in educational programs for health-care professions. The fund provides a pre-determined monetary contribution towards tuition and books to full-time or part-time students per year.

Examples of applicable occupations include nurses, health-care aides, health information management professionals, pharmacists, occupational therapists, physiotherapists and social workers.

“This program is extremely beneficial to our region to help recruit and retain qualified individuals in health care,” said Kerri Simcoe, human resources generalist. “With education costs rising, every little bit helps. This is a win-win for the individual pursuing their education and for the IERHA.”

The funds, which are conditional upon a return-of-service agreement, aim to assist full-time or part-time IERHA employees, self-identifying Indigenous students and Interlake-Eastern residents. The recipient must apply for posted vacant positions and start employment with IERHA within three months of graduation.

Students can apply for funding a maximum of two times. They can receive up to $2,500 for a four-year program, up to $1,500 for a two-year program, and up to $500 for programs that are one year or less.

To apply, applicants need to complete a funding application form and submit it to Human Resources as well as a cover letter, resumé, confirmation of registration or transcripts and two reference letters.

For more information, contact Human Resources at [email protected] or Kerri Simcoe, human resources generalist at [email protected] or 204-485-5436. More information is also available online at For Students – Interlake-Eastern RHA (ierha.ca)

The medical officer of health has concluded the COVID-19 outbreak at Whitemouth Personal Care Home. General visitation has resumed.

This year 16 medical students attended rural week in eight communities in the Interlake-Eastern area. During rural week, first year medical students are hosted by communities and given the opportunity to shadow physicians, nurse practitioners and other care providers during their regular workday in local health clinics. 

In an effort to provide medical students with exposure to the practice diversity found in rural settings, students shadowed hospital and primary health-care staff in Arborg, Teulon, Stonewall, Gimli, Oakbank, Beausejour, Pine Falls and Pinawa. 

On top of clinic time, the week also includes a host of activities, organized by community volunteers, to give students an understanding of what it’s like to live and work in rural communities.

Visit co-ordinator Chantelle Parrott (also economic development and marketing officer for Beausejour Brokenhead Development Corporation) says the students enjoyed their time in Beausejour and area.

“We were fortunate to have good weather to get the students up in the air for hang gliding one evening. We had the students out for dinner at our new restaurant where they were able to network with some of our local leaders, got them on a driving tour around the community to showcase our points of interest and developments, and they spent time enjoying our local restaurants and shops and exploring the Eastman region, all in addition to learning about rural medical services,” she said.

“Overall, it was a great opportunity to showcase the rural lifestyle in Beausejour-Brokenhead to students who may not otherwise have the chance to experience life as a rural physician.”

Rural Week, as part of the University of Manitoba medical curriculum, first started in 2004.

It’s an initiative co-ordinated by the RHA in collaboration with the Department of Family Medicine, Max Rady College of Medicine and the Manitoba HealthCare Providers Network.

Due to the pandemic, this is the first year since 2019 that Rural Week has been held like it usually is. In 2020 Rural Week was voluntary and in 2021 it was run over a two-week period. This year, all participants were still encouraged to be mindful of COVID and many of the after-hours activities were held outdoors.  

For more information on career opportunities with the RHA, please visit www.ierha.ca/careers.

The COVID-19 outbreak declared on May 2 at Red River Place Personal Care Home in Selkirk is now over.

The medical officer of health has declared the COVID-19 outbreak that started on May 9 over at the Hunter Memorial Hospital in Teulon. COVID outbreak protocols are all in place.

The medical officer of health has declared the COVID-19 outbreak at Fisher Personal Care Home that was called on May 9 over.

Interlake-Eastern Regional Health Authority residents are notified of a temporary suspension of the Pine Falls Health Complex emergency department, effective immediately and for the immediate future.

Individuals seeking emergency care are directed to call 9-1-1 or their local 10-digit emergency number in the event of an emergency or they should attend Pinawa Hospital for emergency department service. Residents should continue to watch IERHA’s emergency department schedules for updates. Pine Falls physicians will be supporting the anticipated increase in demand at Pinawa Hospital by picking up shifts.

Care for inpatients at Pine Falls hospital is unchanged and the hospital will continue to admit patients in need of care. Dialysis and laboratory services remain available according to their usual schedule.

The suspension is related to a shortage of emergency department nursing staff, a situation being experienced across health systems in recent months following more than two years of prolonged pandemic response.

Interlake-Eastern RHA is focused on providing extended hours access to primary care at the Pine Falls’ clinic. Recruitment efforts to fill posted vacant nursing positions in Pine Falls will continue.

Recruitment and retention have been a top priority of the region. The region is currently seeking LPNs, RNs and health care aides and partnering with educational institutions in Manitoba to increase local training opportunities for people interested in pursuing meaningful careers in health care. Visit www.ierha.ca and click on “Careers” and “Educational Opportunities” to learn more.

The medical officer of health has declared an COVID-19 outbreak on the Whitemouth Personal Care Home on May 19. COVID outbreak protocols and visitor restrictions are in place.